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Customer Service Representative - AD

Date Posted: Sep 17th, 2018

Salary: $16 per hour

Location: Windsor, ON

Employment Type: Full Time

Transportation: On Bus Route

Description:

In this role you will be providing stellar customer service as you handle inbound inquiries in our call centre. The successful candidate will demonstrate an empathetic and sympathetic approach while responding to customers, analyzing their needs and offering first call resolution. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; you should consider a career with us today!

Qualifications:

  • Possess strong multitasking abilities
  • Clear Criminal Record Check required
  • Must be punctual and committed to a flexible work schedule
  • High school diploma
  • Customer service experience an asset
  • Strong listening and communication skills, professional telephone manner
  • Must be comfortable working in a measurable target driven environment
  • *Available to work days, evenings and week-ends to meet customer demand
  • *Must be computer literate: strong keyboarding and internet navigation skills
  • *Ability to find customer answers quickly while using multiple resources
  • *Ability to deal with customers professionally in a fast and ever changing environment
  • *Fluent in English

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