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Senior Technical Specialist-AD

Date Posted: Sep 18th, 2018

Salary: $TBD per hour

Location: Windsor, ON

Employment Type: Full Time

Transportation: On Bus Route

Description:

Act as the lead technician for advanced-level projects, break-fix and work order implementations.
Provide support for customers and internal staff in resolving technical issues.
Communicate effectively with customers and internal staff ensuring an exceptional customer and co-worker experience.
Demonstrate excellent self-management skills by managing loose-ends and task follow-through.
Perform timely administration using concise technical writing techniques that provide the customer and internal staff with professional documentation.

Qualifications:

  • University level Computer Science degree, or a college level Computer Systems Technology diploma, plus five (5) years field experience.
  • Strong written and verbal communication skills.
  • Extensive knowledge in the implementation, maintenance and troubleshooting of the following processes: VPN, routers, firewalls, switches, wireless, MS Server, SAN, MS Exchange, Terminal Services, MS Active Directory, virtualization, fault tolerance, disaster recovery and data backup.

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