Date Posted: Sep 18th, 2018
Salary: $TBD per hour
Location: Windsor, ON
Employment Type: Full Time
Transportation: On Bus Route
Act as the lead technician for advanced-level projects, break-fix and work order implementations.
Provide support for customers and internal staff in resolving technical issues.
Communicate effectively with customers and internal staff ensuring an exceptional customer and co-worker experience.
Demonstrate excellent self-management skills by managing loose-ends and task follow-through.
Perform timely administration using concise technical writing techniques that provide the customer and internal staff with professional documentation.
- University level Computer Science degree, or a college level Computer Systems Technology diploma, plus five (5) years field experience.
- Strong written and verbal communication skills.
- Extensive knowledge in the implementation, maintenance and troubleshooting of the following processes: VPN, routers, firewalls, switches, wireless, MS Server, SAN, MS Exchange, Terminal Services, MS Active Directory, virtualization, fault tolerance, disaster recovery and data backup.