Qualifications:

• Be able to speak clearly and be courteous; Be able to maintain a working telephone and reliable transportation; Pass a background investigation; Be able to work weekends and holidays; Maintain prompt and regular attendance. Attend required staff meetings; Ability to make sound decisions based upon departments policy and procedure, react with reason, and be able to explain the basis for the decision; Ability to read a map; Ability to gather information from a caller while simultaneously typing the information into the computer; Ability to manage callers in a courteous, professional, and respectful manner; Typing skills; Basic computer skills are required; Must be a team player.