About Us

Who We Are

At the UHC – Hub of Opportunites, formerly Unemployed Help Centre of Windsor Inc., we know from experience that unemployment or underemployment affects many parts of a family’s life and ability to thrive in the community, but we can help with that.

UHC – Hub of Opportunites can help with your grocery budget, heating bills, personal tax returns, and overall confidence while you seek out your next employer or adjust to your new home. We can give you a chance to focus on the future without losing out on your present!

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We’ve Helped

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Over 57,000

visitors receive a 3-day supply of nutritious food in UHC – Hub of Opportunites’ Food Bank (Unifor Local 200 People’s Choice Pantry).

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Over 100

families reap the benefits of harvesting their own produce in UHC – Hub of Opportunites’ Community Garden (Shirley and Ray Gould’s Community Garden).

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Over 150

at-risk student earn credits in UHC – Hub of Opportunites’ Community Kitchen (Caesars Windsor Cares Community Kitchen).

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Over 1,700

people become employed last year!

*Statistics based on information gathered in 2017

Our Commitment to You

The UHC – Hub of Opportunites is a registered nonprofit that was established in 1977. We assist the un/under-employed and disadvantaged in our community during the transition period in the re-employment process.

We are led by a Board of Directors and are funded through federal, provincial, and municipal government grants, the United Way, and our own fundraising efforts.

Who We Help

The UHC – Hub of Opportunites is a “Hub of Hope for Everyone!” The UHC – Hub of Opportunites is all about inclusion and no person will ever be denied service when they walk through our doors based on race, ethnicity, sex, disability, religion, age, language differences, immigration status, sexual orientation, gender identity, socio-economic status, marital status, or familial status.

Our Vision

The UHC – Hub of Opportunites assists people from diverse backgrounds to improve the quality of their lives by providing expert guidance with job search skills, literacy and language skills along with support for basic needs such as food and coats to help them secure employment and have a better future.

Accessibility

We will provide flexibility in the way we provide service to take into account the special needs of the community. We will be flexible in our office hours to suit local customer requirements, but in most cases we can be contacted from 8:30 am to 4:00 pm, Monday to Friday (with exceptions on stat holidays).

Core Values and Statements

The UHC – Hub of Opportunites is a registered nonprofit that was established in 1977. We assist the un/under-employed and disadvantaged in our community during the transition period in the re-employment process.

We are led by a Board of Directors and are funded through federal, provincial, and municipal government grants, the United Way, and our own fundraising efforts.

Each staff member at UHC – Hub of Opportunites will:

  • Listen to your story with empathy and compassion
  • Appreciate your strengths
  • Respect you and listen without judgment
  • Keep your information confidential
  • Provide you with necessary information in a timely way
  • Act with integrity by doing what we say we will do
  • Provide expert guidance and connect you to the right program in our centre or in the community
  • Inspire hope and help you to reach your goals

Our responsibilities to you:

  • A professional, quality service
  • We will treat you in a courteous, helpful way
  • We will listen and take account of your views
  • We will give you useful, understandable, and accurate advice and information
  • We will treat confidential information appropriately and with respect
  • We will acknowledge all telephone, written, and electronic communications within 2 business days

Your rights & responsibilities:

  • To have privacy and confidentiality
  • To access our services and information
  • To be treated with courtesy
  • To be honest and ethical in your dealings with us and your fellow participants
  • To provide us with clear and easily understood feedback on issues associated with our services in a reasonable time
  • To advise us of issues as they arise and any changes in your needs

Our Partners

We couldn’t do this alone and lucky for us, we don’t have to! Our partners help provide essential services and support which means UHC can help even more people in your community.

The support provided by Employment Ontario gives UHC access to tools and materials needed to offer our programs and services to people seeking to improve or secure employment and/or further their training/educational goals.

We are incredibly grateful to the United Way/Centraide Windsor-Essex County (United Way) for funding our Food Bank (the Unifor Local 200 People’s Choice Pantry) and providing food assistance to those in need. This wonderful partnership has continued for more than 30 years!

For almost 10 years, Immigration, Refugees, and Citizenship Canada has been lending a hand to UHC to provide much needed programs and services to help newcomers settle in the Windsor community.

If you have feedback about the services that you have received from UHC – Hub of Opportunites, we would like to know about it. We welcome your enquiries, suggestions, compliments and complaints on any of our programs and services. To share your thoughts, please contact us.